Departing the Desk: Reference, Change and the Art of Letting Go

Christopher A. Sweet; Sue Stroyan; Stephanie Davis-Kahl

Departing the Desk: Reference, Change and the Art of Letting Go

Christopher A. Sweet, Sue Stroyan, Stephanie Davis-Kahl

Illinois Wesleyan University

Research output: Conference Poster › Presentation

Abstract

What happens when librarians decide to radically change their reference service model? Our presentation will discuss the impact of the new model on librarians’ time and workload, student assistant perspectives on their new roles, and the student training program developed to support student assistants at the desk.

Original language	American English
State	Published - Oct 20 2011
Event	Illinois Library Association Annual Conference - Duration: Oct 20 2011 → …

Conference

Conference	Illinois Library Association Annual Conference
Period	10/20/11 → …

Keywords

reference

Disciplines

Library and Information Science

Access to Document

ila_presentation_2011_final.pptxFinal published version, 1.62 MBLicense: Unspecified

Cite this

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title = "Departing the Desk: Reference, Change and the Art of Letting Go",

abstract = " What happens when librarians decide to radically change their reference service model? Our presentation will discuss the impact of the new model on librarians{\textquoteright} time and workload, student assistant perspectives on their new roles, and the student training program developed to support student assistants at the desk.",

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author = "Sweet, {Christopher A.} and Sue Stroyan and Stephanie Davis-Kahl",

year = "2011",

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language = "American English",

note = "Illinois Library Association Annual Conference ; Conference date: 20-10-2011",

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N2 - What happens when librarians decide to radically change their reference service model? Our presentation will discuss the impact of the new model on librarians’ time and workload, student assistant perspectives on their new roles, and the student training program developed to support student assistants at the desk.

AB - What happens when librarians decide to radically change their reference service model? Our presentation will discuss the impact of the new model on librarians’ time and workload, student assistant perspectives on their new roles, and the student training program developed to support student assistants at the desk.

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M3 - Presentation

T2 - Illinois Library Association Annual Conference

Y2 - 20 October 2011

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